Cancellation & Refunds

Created on 11 May, 2023 • 17,464 views • 2 minutes read

Effective date: 12 May 2023

myshorturl.link ("we," "us," or "our") operates the link shortener and bio link creator website (the "Service"). This Cancellation and Refund Policy explains the terms and conditions regarding cancellations and refunds for the use of our Service.

Cancellation

1.1 User Initiated Cancellations

As a user of our Service, you have the right to cancel your subscription or account at any time. To cancel, you must follow the cancellation process specified within the Service or contact our customer support team directly. Your cancellation will take effect immediately, and you will no longer have access to the Service.

1.2 Termination by myshorturl.link

We reserve the right to terminate your subscription or account at any time, without prior notice or liability, for any reason, including but not limited to a violation of these Terms and Conditions. In such cases, you will not be entitled to any refund for the unused portion of your subscription.

Refunds

2.1 Eligibility for Refunds

Refunds are subject to the following conditions:

a. Subscription Plans: If you have purchased a subscription plan, you may be eligible for a refund within a specified timeframe as outlined below.

b. One-Time Purchases: For one-time purchases of specific features or services, refunds may be granted under certain circumstances, as determined by myshorturl.link.

2.2 Refund Timeframe

Refund eligibility and timeframes vary based on the type of subscription or purchase:

a. Monthly Subscriptions: If you have a monthly subscription plan, you may request a refund within the first [X] days of the current billing cycle.

b. Annual Subscriptions: If you have an annual subscription plan, you may request a refund within the first [X] days of the initial billing cycle.

c. One-Time Purchases: Refund eligibility for one-time purchases will be determined on a case-by-case basis.

2.3 Refund Process

To request a refund, you must contact our customer support team with your refund request, providing relevant details such as your account information and the reason for the refund. We will review your request and determine your eligibility for a refund.

2.4 Refund Amount

The refund amount, if approved, will be determined at our discretion. Refunds may be subject to deductions, including any applicable transaction fees, taxes, or non-refundable charges.

2.5 Refund Method

Approved refunds will be processed using the original payment method used for the purchase. We will make reasonable efforts to process the refund promptly; however, the time it takes for the refund to be reflected in your account may vary depending on your payment provider.

Modifications

We reserve the right to modify or amend this Cancellation and Refund Policy at any time. Any changes to the policy will be posted on our website, and the effective date will be updated accordingly.

If you have any questions or concerns about our Cancellation and Refund Policy, please contact us at [email address].

By using the Service, you acknowledge and agree to the terms and conditions outlined in this Cancellation and Refund Policy.